2024 IT management trends It’s generative AI and everything else

IT management trends in 2023

  • One of the major trends in 2023 is the democratization of generative AI, which enables workers to create and access knowledge using large language models and other AI techniques.
  • Another trend is the need for AI trust, risk and security management, which provides tools and controls to ensure the ethical and reliable use of AI models and applications.
  • A third trend is the rise of industry cloud platforms, which offer tailored solutions and services for specific sectors and domains, such as healthcare, education, manufacturing, etc.

Opportunities for 2024 include:

  • Leveraging sustainable technology to reduce the environmental impact and carbon footprint of IT operations and products.
  • Enhancing the intelligent applications with AI-augmented development and platform engineering, which enable faster and easier creation and delivery of software solutions.
  • Expanding the augmented connected workforce, which uses technologies such as virtual reality, augmented reality, and 5G to enable remote and hybrid work models.
  • Engaging the machine customers, which are autonomous agents that can interact with human and digital services on behalf of their owners or themselves.
  • Generative AI (GenAI) is a type of artificial intelligence that can create new content or data, such as text, images, audio, or code, based on existing data or inputs. GenAI has emerged as a major driver of innovation and productivity in various domains, such as customer operations, sales and marketing, software engineering, and more.
  • GenAI could add up to $4.4 trillion annually in productivity value to the global economy, according to McKinsey Global Institute. This is because GenAI can automate and augment many tasks that require human creativity, intelligence, or judgment, such as writing reports, designing logos, composing music, or generating code.
  • GenAI also poses significant challenges and opportunities for IT management, as it requires modernizing corporate datacenters to accommodate GenAI and other data-hungry workloads, such as high-performance computing (HPC) and big data analytics.. GenAI also drives workload placement decisions, as IT decision makers have to balance the trade-offs between public cloud services, on-premises solutions, and hybrid models.
  • GenAI will accelerate workload placement trends, as more IT organizations will adopt multicloud-by-design strategies, which entail moving some storage options they traditionally run on premises into public clouds, and making it possible for developers to access their preferred cloud services on premises. This will help improve application performance and drive operational efficiency while curbing costs.
  • GenAI will also potentially transform industries, such as healthcare, automotive, agriculture, energy, and several others, by enabling new use cases and applications that leverage the power of GenAI to generate insights, solutions, or experiences. For example, GenAI can help diagnose diseases, design cars, optimize crops, reduce emissions, or personalize content.
  • GenAI applications will also extend to the edge, which refers to the network of devices and sensors that are closer to the end users or data sources, such as smartphones, cameras, drones, or wearables. This will help cultivate business value by enabling faster and more secure data processing, lower latency, and better user experience.
  • In 2024, more organizations will seek to enjoy the same pay-as-you-go subscription models for infrastructure services but delivered on premises to their datacenters or colos of their choosing. Such as-a-Service solutions balance flexibility with control, helping IT leaders pay only for what they require to run their business. This will help curb rising costs associated with resource-intensive workloads, such as GenAI and HPC apps, while affording IT more control over how it consumes compute and storage.

2024 IT management trends It’s generative AI and everything else

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Original: Blocks and Files 2023 IT organizations renewed enthusiasm cautious optimism generative AI GenAI biggest productivity booster for knowledge work

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About Abu Hamza

Abu Hamza is member of Business Bee Staff

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